Privacy policy

When interacting with the Platform, we may collect the following categories of data.

3.1 Data Provided Voluntarily by Users

When registering on the Platform, using its functionality, or communicating with us, users may voluntarily provide certain personal data. Such data may include, but is not limited to, the following categories.

Account Information

When creating an account on the Platform or using its functionality, users may provide data necessary to identify the account and provide access to the service.

Such data may include:

• email address;
• username or nickname;
• profile image or avatar uploaded by the user.
  
  

Learning and Progress Data

When using the educational features of the Platform, we may process information related to the user’s learning activity.

Such data may include:

• information about selected and enrolled courses;
• progress in completing learning materials;
• completion status of lessons and modules;
• results of tests and final assessments;
• information regarding certificates issued for course completion.

Feedback and Communication

If a user contacts support, submits requests, feedback, or otherwise communicates with us, we may process the information contained in such communications.

Such information may include:

• the user’s name (if provided);
• email address;
• the content of messages, requests, or inquiries;
• any other information voluntarily provided during communication.

3.2 Data Collected Automatically

When users visit or use the Platform, certain technical information may be collected automatically through the Platform’s technical tools or through third-party service providers.

Such information may be collected through cookies, log files, analytics tools, and other tracking technologies.

This data may include, but is not limited to:

• IP address;
• browser type and version;
• device operating system;
• device type;
• approximate geographic location (such as country or region);
  
  
• user activity on the Platform, including page navigation and clicks;
• timestamps and technical logs.

This information typically does not directly identify a user and is generally used in aggregated or anonymized form.

3.3 Analytics

To analyze how the Platform is used and to improve its functionality, we may use third-party analytics services, including Google Analytics.

Such services may automatically collect information about user interaction with the Platform, including:

• visited pages;
• session duration;
• navigation patterns across the Platform;
• interactions with interface elements.

The collected information is used for statistical and analytical purposes to improve the Platform and user experience.

More information on how Google processes data can be found at:
https://policies.google.com/privacy

3.4 Data Obtained from Third Parties

In certain cases, we may receive limited information about users from third-party service providers and technological partners involved in operating the Platform.

Such third parties may include:

• authentication and access management providers;
• analytics service providers;
• cloud infrastructure, hosting, and technical platform providers.
  
  

Depending on the nature of the services provided, such parties may transmit technical or operational information related to the use of the Platform, including user activity data, connection parameters, or other information necessary to ensure stable service performance.

We do not purchase or obtain personal data from third parties for marketing or commercial distribution purposes.

‍

We process personal data only when such processing is necessary for legitimate purposes related to operating and improving the Platform.

Personal data may be used for the following purposes:

4.1. Providing Access to the Platform

We use account information to create and manage user accounts, identify users, and provide access to the Platform’s functionality.

4.2. Providing Educational Services

Learning and progress data are used to display course progress, conduct assessments, and issue certificates of course completion.

4.3. Improving the Platform

Technical and analytics data help us analyze how the Platform is used, improve functionality, monitor performance, and optimize user experience.

4.4. Communication with Users

We may use contact data to respond to user inquiries, provide technical support, and process feedback.

4.5. Platform Security

We may process certain data to prevent fraud, abuse, technical failures, and violations of the Platform’s rules.

4.6. Legal Compliance

We may process personal data to comply with legal obligations under applicable law.

We may share personal data only in limited circumstances.

5.1. Legal Disclosure

We may disclose personal data when required by law or when necessary to:

• comply with legal obligations;
• respond to lawful requests from public authorities;
• protect our rights and legitimate interests;
• prevent fraud or unlawful activity.

5.2. Service Providers

We may share data with trusted service providers that help us operate the Platform, including:

• analytics service providers;
• cloud infrastructure providers;
• technical contractors.
  
  

Such providers may process data only for the purposes of providing their services and in accordance with our instructions.

5.3. Business Transfers

In the event of a merger, asset sale, restructuring, or acquisition, personal data may be transferred to the relevant party.

The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by us.

If users follow such links and leave the Platform, those third-party resources may independently collect and process information in accordance with their own privacy policies.

This Privacy Policy does not apply to such third-party resources. We do not control and are not responsible for their privacy practices.

We recommend reviewing the privacy policy of any external service before providing personal data.

Due to the use of technical infrastructure and services provided by third-party vendors, personal data may be transferred to, stored, or processed in countries where our service providers or their infrastructure are located.

This may include countries outside the European Economic Area (EEA).

Where such transfers occur, we implement appropriate safeguards to ensure an adequate level of protection of personal data, including:

• the use of Standard Contractual Clauses approved by the European Commission;
• other transfer mechanisms permitted under applicable data protection laws;
• the use of service providers that maintain adequate data protection standards.

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider:

• the nature and volume of personal data;
• the purposes of processing;
• applicable legal requirements;
• the need to protect the Platform’s legal rights and interests.

In some cases, personal data may be retained for longer periods to:

• comply with legal obligations;
  
  
• resolve disputes;
• prevent fraud or abuse;
• protect our legal rights and interests.

Users may request deletion of their personal data when such data are no longer necessary for the purposes for which they were collected.

We will take reasonable steps to delete or anonymize personal data when retention is no longer necessary.

We implement reasonable technical, organizational, and administrative measures aimed at protecting users’ personal data against unauthorized access, loss, alteration, disclosure, or destruction.

Such measures may include, in particular:

• the use of secure network infrastructure and servers;
• restricting access to personal data only to authorized employees and contractors who need such data to perform their duties;
• the use of technical safeguards and security monitoring tools;
• regular updating and maintenance of the Platform’s software and infrastructure;
  
  
• the use of encryption and other data protection technologies, where applicable.

We also take measures to ensure that third parties providing data processing services to us comply with the relevant personal data protection requirements.

Despite the security measures we implement, please note that no method of transmission over the Internet and no method of electronic storage can guarantee absolute security. Accordingly, we cannot guarantee complete security of information transmitted through the Platform.

The Platform may use cookies and other tracking technologies to ensure the proper functioning of the services and to analyze the use of the Platform.

Cookies are small data files that are stored on a user’s device when visiting a website or using online services.

Cookies may be placed either directly by the Platform or by third-party service providers used to support the functionality of the Platform.

Cookies may be used, in particular, for the following purposes:

• ensuring the proper functioning of the Platform;
  
  
• storing user preferences and settings;
• analyzing the use of the Platform and improving its functionality.

The Platform may use the following categories of cookies:

Essential cookies — necessary for the functioning of the Platform and ensuring its security.

Functional cookies — allow the Platform to store user preferences and provide additional functionality.

Analytical cookies — used to analyze user behavior and improve the performance of the Platform.

Users may manage the use of cookies through their browser settings, including the option to refuse the storage of cookies. However, disabling cookies may limit the functionality of certain features of the Platform.

In accordance with applicable personal data protection laws, including the General Data Protection Regulation (GDPR), users may have the following rights in relation to their personal data:

• the right of access — to obtain information as to whether their personal data are being processed and to receive a copy of such data;
• the right to rectification — to request correction of inaccurate or incomplete personal data;
• the right to erasure — to request deletion of personal data in cases provided for by applicable law;
• the right to restriction of processing — to request restriction of the processing of personal data where there are appropriate legal grounds;
• the right to data portability — to receive personal data in a structured format and to transfer such data to another data controller;
• the right to object to processing — to object to the processing of personal data in cases provided for by law;
• the right to withdraw consent — to withdraw previously given consent to the processing of personal data.

The above rights may be exercised by the user in the cases and in the manner provided for by applicable law.

To exercise these rights, the user may submit a corresponding request using the contact details set out in this Policy.

For the purpose of protecting personal data, we may request additional information to verify the user’s identity before responding to such request.

The Platform is not intended for and is not directed at individuals under the age of 18.

By using the Platform, the user confirms that they meet the age requirement necessary to use the Platform in accordance with applicable law.

We do not knowingly collect personal data from individuals who have not reached the required age. If we become aware that personal data has been obtained from a minor without an appropriate legal basis or without the consent of their legal representatives, we will take reasonable steps to delete such information as soon as possible.

If you believe that a minor has provided us with their personal data, please contact us using the contact details provided in this Policy.

We may periodically update this Privacy Policy in order to comply with applicable laws, changes in the functionality of the Platform, or updates to our data processing practices.

The updated version of the Policy will be published on the Platform with the “Last updated” date indicated at the beginning of the document.

Unless otherwise required by applicable law, the changes shall become effective from the moment the updated version of the Policy is published on the Platform.

In the event of material changes, we may additionally notify users by placing a relevant notice on the Platform or by any other reasonable means.

Continued use of the Platform after the publication of the updated version of the Policy shall constitute the user’s acceptance of such changes.

If you have questions regarding the processing of personal data or this Privacy Policy, you may contact us at: